RICH HAIR MASQUE CASTOR & ARGAN OIL

1 - Shipping

We ship throughout the United Kingdom territory. 

Note that the below timeframes assume that the weekdays listed are not public holidays. Where the order, and/or delivery date is a public holiday, delivery times will be extended.

• Free standard shipping on all orders above 50£

• Standard shipping below 50£ will be charged with 4.99£

• Delivery between 9am-5pm, Monday to Friday

• Order will be shipped within 3-5 business days.

 

2 - Returns

We hope you are delighted with your purchase. If you are not satisfied, we would like to help with your return.

Returns must be made within fourteen (14) days of receipt of the Product.

All returned Product(s) must be in their original packaging, in perfect condition, unused, and unopened. Any products that are returned damaged, used, incomplete, will not be refunded and will only be returned to you at your request and expense. If your return does not comply with the above terms and conditions, we will be unable to reimburse you for the cost of the Product(s).

To begin a return, contact Customer Service at serviceanzhelina@gmail.com. Our Customer Service team is available 7 days a week; Monday to Friday from 9am to 9pm. 

You will be refunded to the original form of payment within fourteen (14) days of receipt of your returned product(s).

Return Address:

10 Parsonage Place

Amersham, Buckinghamshire

HP7 0AJ
Tel: 07938 545845
 

3 - Other reasons for return 

If you have received an incorrect order, damaged or faulty product or you have experienced an adverse reaction please contact  at serviceanzhelina@gmail.com including your name and order number.